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Home » Frequently Asked Questions
Frequently Asked Questions
Who is Poor Fish Outdoors?
At PoorFish.com we live for the outdoors! We enjoy our time Boating,
Camping, Fishing, Hunting, and Cycling...and just being outdoors with our friends
and family. We also enjoy great brand names and saving money. As you visit PoorFish.com
you will see all the brand names we carry and all the great deals we offer, so
you can enjoy the outdoors like us. Get in on the best Sporting Goods deals and
help us celebrate our 13 years of providing great product selection, low prices
and quality service!
What is the Return Policy?
We have a No Hassle Return Policy, items may be returned in
brand new condition.
Click here for more details: Return
Policy
If I buy it now, when will it ship?
Once the item is paid in the system, it is shipped out the within
the next 2 business days (most of the time the next business day) and
takes about 2 to 4 days to receive, depending on location.
What is the charge for Shipping?
$7.50 shipping on all orders $75 and greater (shipping to the
48 states)
ONLY $7.50 shipping on orders under $75
Click here for more details: Shipping
Information
Do you ship over seas?
Thanks for your interest. I am sorry, at this time we do not
ship outside of the US.
Do I have to pay sales tax?
All Missouri residents pay 7.325% sales tax on orders. No sales tax is charged to any other state.
Did my order ship and can I get the tracking number?
You will get an email that will show paid, and another one from
the shipping company with tracking information. Be sure to check your email's
"Junk" folder as well.
Are all your items new?
Yes, our items are brand new and covered by the Manufacturers
Warranty. We will include a store receipt for you to use for registration/warranty
purposes. Warranty information for each item can be found on that items' description
page.
Do you accept money orders or cashiers checks, and if so where
do I send it?
We are sorry, but we do not accept checks or money orders at
this time.
How do I contact you if I have a question?
You may email us at questions@poorfish.com
OR
Call us at 877-420-4455, Monday thru Friday, 9am-5pm, Central time
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